Booking, Payment & Cancellation Policy

DRAFT FOR LEGAL REVIEW. This template must be reviewed and completed by Empire Media Group's legal adviser before publishing. Replace every [bracketed] item.

Last updated: [DATE]

This policy explains how deposits, payments and cancellations work for bookings made through Empire Media Group, LLC. The signed booking agreement for each event takes priority over this general policy.

Deposits and payment

• A deposit of [__% / amount] is due when the booking agreement is signed to secure the date.
• The balance is due [__ days] before the event.
• Payments are made by [card via Stripe / bank transfer]. Prices are in [USD] unless stated otherwise.

Cancellation by the client

• [More than __ days before the event: deposit ___ refundable / non-refundable.]
• [Within __ days: __% of the fee is payable.]
• Costs already incurred, such as non-refundable travel, are payable in all cases.

Cancellation or changes by the talent

If the talent cancels, we will offer a suitable replacement or [a full refund of amounts paid for that talent].

Events outside anyone's control

[Force majeure terms: illness, travel restrictions, natural events, government action.]

Refund timing

Approved refunds are returned to the original payment method within [__ business days].

Contact

[EMAIL] · [PHONE]